Shipping and Delivery

 

  • Our Shipping Partners:  

 


  • Total Shipping Days & Cost:

- Europe Express: 10 - 15 days: FREE SHIPPING
- USA and Canada Express: 10 - 15 days: FREE SHIPPING
- South America*: (15-20 days): $190
- Africa*: (20-25 days): $290

 

  • Shipping details:

- The doll will be delivered directly to you. The box will be white, discreet and totally  unidentified. Signature will be required for delivery.
- All dolls are personalized to your order. For no reason, orders can be canceled in the middle of the process.
- We will update your order with the tracking number after the doll is ready for shipping.

  • Forbidden Countries:

Following countries have import restrictions:
Afghanistan, Bahrain, Central African Republic, Chad, Cocos (Keeling Islands), Comoros, Djibouti, Egypt, Gambia, Guinea, Haiti, India, Iran, Iraq, Jordan, Kuwait, Kyrgyzstan, Lebanon, Liberia, Libya, Maldives, Mali, Mauritania, Mozambique, Niger, North Korea, Oman, Pakistan, Palestinian Territory, Paraguay, Senegal, Somalia, South Korea, South Sudan, Sudan, Syria, Tajikistan, Tunisia, Turkmenistan, Uganda, United Emirates (except Dubai only), Uzbekistan, Western Sahara, Yemen

     

    • Custom Fees

    - Although it is very unlikely you have to pay any additional tax, however some countries can require payment of additional fee for customs clearance of the product. All shipping and customs costs are covered in our shipments. For any questions send us an email to support@mylivingdolls.com or speak directly with us in our live chat.

     

    • Confidentiality and discretion

    One of our biggest concern is discretion. We do not share any personal information from any customer, ever!As for the packaging, the doll will be packed in an unidentified box with no brand or reference to the product. So nobody knows what's inside, except you. The doll will be well packed with various types of protective material inside and closed in a sturdy cardboard box. The doll will be sent in complete safety. If any problems happen in the transport we are responsible.